Refund and Returns Policy

Return & Refund Policy – THIRAPNS LTD

Company: THIRAPNS LTD
CEO: Thiranga Thamidu

At THIRAPNS LTD, we source all products from a reliable supplier with a 4.6/5 Trustpilot rating across 6,000+ reviews. This ensures that our customers receive only high-quality goods. Please note that we only charge for the design provided by our team.

General Policy

• All sales are final. We do not provide refunds or accept returns for change of mind, unwanted items, or customer error.
• Since we only charge for the design, product fulfillment is handled by our trusted supplier.

Exceptions (Where Required by Law)

We will review cases where:

• The product is defective, damaged, or faulty upon delivery.
• The product received is incorrect or not as described.

In such cases, you must notify us within 48 hours of delivery by emailing store@thirapns.com with your order details and clear photos of the issue. If approved, we may offer a replacement or refund in line with consumer protection laws applicable in your region.

Contact Us

For questions about your order or this policy:
📞 +17864950527
📧 store@thirapns.com