Refund policy
Refund & Return Policy
Thirapns LLC
1. All Sales Are Final
At Thirapns LLC, all sales are final. We do not accept returns, exchanges, or issue refunds for any purchases made on our website or through any authorized sales channel. By completing a purchase with us, you acknowledge and agree to this policy.
We encourage all customers to carefully review product descriptions, sizing guides, materials, and photographs before placing an order. If you have any questions about a product prior to purchase, please contact our customer support team.
2. No Returns Accepted
We do not accept returns for any reason, including but not limited to:
• Change of mind or personal preference
• Incorrect size or fit
• Color variations due to screen display differences
• Unwanted gifts
• Items purchased during promotional or sale events
• Jewelry, accessories, or intimate apparel for hygiene and safety reasons
3. No Refunds Issued
Refunds will not be issued under any circumstances, including:
• Delayed delivery caused by the carrier or external factors beyond our control
• Customer error in providing shipping address or order details
• Dissatisfaction with product after delivery
• Failure to read product descriptions, sizing guides, or policy terms prior to purchase
4. Exceptions — Defective or Damaged Items
The only exception to our no-refund, no-return policy applies to items that arrive demonstrably defective or damaged due to a manufacturing error or shipping mishandling caused by us. In such cases:
• You must contact us within 48 hours of delivery.
• You must provide clear photographic evidence of the defect or damage, along with your order number.